1. Information We Collect
We collect the following types of information:
- Personal Information: This includes any data you provide directly, such as:
- Username and password during registration.
- Contact information, such as email address (if provided).
- Payment information for transactions (handled securely via third-party payment processors).
- Non-Personal Information: This includes data automatically collected when you use our website or services, such as:
- IP address.
- Browser type and version.
- Device information.
- Website usage data, including pages visited, time spent on the site, and navigation paths.
2. How We Use Your Information
We use the collected information for the following purposes:
- Account Management: To create and maintain your account.
- Service Delivery: To provide access to Typhon Tool and its functionalities.
- Customer Support: To respond to your queries or technical issues.
- Transaction Processing: To process payments securely.
- Site Improvement: To monitor usage trends and enhance user experience.
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service.
3. Data Sharing
Your personal information will never be sold, traded, or shared with third parties, except in the following circumstances:
- Legal Requirements: When required by law or governmental authorities.
- Third-Party Service Providers: To payment processors or service partners who assist in delivering our services, subject to strict confidentiality agreements.
4. Data Security
We prioritize the security of your information by employing:
- Encryption: Sensitive data, such as passwords, are encrypted.
- Secure Servers: Data is stored on secure servers with restricted access.
- Monitoring: Continuous monitoring to identify and address vulnerabilities.
Despite our efforts, no system can guarantee complete security. Users are responsible for safeguarding their account credentials.
5. Cookies and Tracking
We use cookies to enhance your browsing experience by:
- Remembering your preferences.
- Analyzing website performance and usage trends.
- Supporting account login and session management.
You can disable cookies via your browser settings, but this may limit certain functionalities.
6. Refund and Credits Policy
Credits purchased on Typhon Tool are non-refundable. Examples of non-refundable situations include:
- USB port disconnection during flashing.
- Failing to connect the battery before flashing.
- MediaTek Auth Flash: If the username and password are entered late or the authorization request is delayed.
- Incorrect tool usage resulting in failed operations.
Refunds will only be issued for verified tool-related problems caused directly by Typhon Tool. All refund requests must be reported within 7 days of the issue.
7. User Rights
As a user, you have the following rights regarding your personal data:
- Access and Updates: Request access to the data we hold about you or update incorrect information.
- Deletion Requests: Request deletion of your personal information, subject to legal and operational constraints.
- Consent Withdrawal: Revoke consent for data collection and processing.
To exercise these rights, contact us at support@typhontool.com.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide services to you.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Once data is no longer needed, it will be securely deleted.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date. Continued use of our services implies acceptance of these changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: support@typhontool.com.