Privacy Policy

Welcome to the Typhon Tool Privacy Policy. This Privacy Policy explains how Typhon Team ("we," "us," or "our") collects, uses, and protects your personal information when you use our Typhon Tool software ("the Tool"), visit our website, or interact with our services.

We respect your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

By downloading, installing, or using Typhon Tool, visiting our website, or otherwise accessing our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Tool or services.

About Typhon Tool

Typhon Tool is a comprehensive software solution designed for Xiaomi devices, providing functionality for Qualcomm flash operations, FRP bypass, fastboot to EDL conversion, MediaTek v5 and v6 flash support, and other device management features. Our Tool is designed to assist professional service centers and individual technicians in performing operations on Xiaomi devices.

We collect several types of information from and about users of our Tool and services, including:

2.1 Information You Provide to Us

This may include:

• Account Information: When you register for an account or purchase a license, we collect your name, email address, and other contact information.
• Payment Information: When you make a purchase, our payment processors collect payment details necessary to process your transaction. We do not store complete credit card information on our servers.
• Communication Information: Information you provide when you contact us for customer support, report issues, or participate in our forums or community discussions.
• License Information: Details related to your Typhon Tool license, including purchase date, license type, and activation status.

2.2 Information We Collect Automatically

When you use our Tool or visit our website, we may automatically collect certain information, including:

• Device Information: Hardware model, operating system version, unique device identifiers, and network information.
• Usage Data: Information about how you use our Tool, including which features you access, frequency of use, and performance data.
• Log Data: Error reports, crash logs, and other diagnostic information that helps us improve our Tool.
• Website Analytics: Information about how you navigate and use our website, including pages visited, time spent on pages, and other analytics data.

2.3 Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. We use this information to analyze website usage, enhance site functionality, and personalize content. You can control cookies through your browser settings.

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

• To operate, maintain, and provide the features and functionality of Typhon Tool
• To process license purchases, activations, and renewals
• To provide customer support and respond to your inquiries
• To develop new features and improve existing functionality
• To fix bugs and troubleshoot issues reported by users

3.2 Communication

• To send important notices, such as communications about your account, purchases, and changes to our terms, conditions, and policies
• To send updates about new features, versions, or improvements to Typhon Tool
• To provide technical support and respond to your requests
• To send marketing communications about related products, services, and events (you can opt out of these at any time)

3.3 Security and Legal Compliance

• To verify identity and prevent fraud or other unauthorized access
• To enforce our terms, conditions, and policies
• To comply with applicable laws, regulations, legal processes, or governmental requests
• To protect our rights, privacy, safety, or property, and/or that of our users or others

3.4 Analytics and Research

• To understand how users access and use our Tool and services
• To analyze trends, usage, and activities in connection with our services
• To improve our website, products, and customer experience

We may share your personal information in the following situations:

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:

• Payment processors to handle transactions
• Email service providers to send communications
• Cloud service providers for data storage
• Analytics providers to help us understand how our services are used
• Customer support platforms to assist with user inquiries

These third parties are only permitted to use your information to provide these services to us and are required to maintain the confidentiality and security of your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests). We may also disclose your information to:

• Enforce our Terms of Service and other agreements
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures

We take various security measures to ensure your data is protected, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure development practices for our software
• Regular monitoring for potential vulnerabilities

5.2 Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the breach, the data affected, and steps you can take to protect yourself.

5.3 Your Responsibility

While we implement security measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for:

• Keeping your account credentials confidential
• Notifying us immediately of any unauthorized access to your account
• Ensuring your computer and network security is adequate
• Using secure and up-to-date operating systems and software

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

6.1 Your Rights

You may have the right to:

• Access: Request information about the personal data we hold about you
• Rectification: Request that we correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing of your personal information
• Data Portability: Request transfer of your personal information to you or a third party
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Please note that some of these rights may be limited or not applicable depending on your location and the circumstances of the processing. If we cannot fulfill your request, we will explain why.

6.3 Account Settings

If you have an account with us, you can update certain personal information directly through your account settings. You can also manage your communication preferences to control what types of emails you receive from us.

6.4 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

Typhon Tool is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately, and we will take steps to remove such information.

If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

We are based internationally, and your information may be transferred to, stored, and processed in countries other than the country in which you are resident. These countries may have data protection rules that are different from your country. We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

8.1 Safeguards for International Transfers

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, we implement appropriate safeguards, which may include:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for transfers to group companies
• Derogations such as consent, contract performance, or legal claims

You can contact us for more information about the specific safeguards we use when transferring your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and notify you in other ways as required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Typhon Tool or our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

For significant changes that materially affect your rights or how we use your data, we will provide a more prominent notice, such as sending you an email notification or displaying a banner on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@typhontool.com

Telegram: @typhonauthtool

Postal Address:
Typhon Team
Privacy Department
[Your Address]
[Your City, Country]

For data protection related inquiries, you can also contact our Data Protection Officer at dpo@typhontool.com.

10.1 Complaints

If you have a complaint about our use of your personal information or response to your requests, you may submit a complaint to the data protection authority in your jurisdiction. We would, however, appreciate the opportunity to address your concerns before you approach a data protection authority, and would welcome you contacting us directly in the first instance.

10.2 Response Time

We strive to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated on the progress.

This section outlines our policies regarding payments, credits, and refunds related to Typhon Tool.

11.1 Non-Refundable Credits and Purchases

Credits purchased on Typhon Tool are non-refundable. Once credits are purchased and added to your account, they cannot be refunded or exchanged for cash or other products.

11.2 Best Practices to Avoid Issues

To ensure successful operations and avoid loss of credits, we recommend:

• Use a stable and direct USB connection (avoid hubs)
• Ensure device batteries are sufficiently charged (at least 50%)
• Always connect the battery properly before flashing
• Follow our tutorials and documentation carefully
• Use compatible firmware for your specific device model
• Do not interrupt operations once they've started

11.3 Exceptional Circumstances

In rare cases, we may consider providing replacement credits if issues occur due to verifiable defects in our software. These situations will be evaluated on a case-by-case basis and require substantial evidence of a software defect rather than user error.

For any questions about our refund policy or to discuss exceptional circumstances, please contact our support team at support@typhontool.com or via our Telegram support channel.